Aep Energy Bridge Won T Bind

I just received my new aep ohio smart meter.

Aep energy bridge won t bind.

I have also ordered their energy bridge so i can keep track of my energy consumption. A 100 value the energy bridge will be offered free for a limited time. The energy bridge won t bind to my smart meter. Turn a device on or off and immediately see the change in your app.

We supply electricity and natural gas solutions for over 460 000 residential and business customers and take pride in making it easy for customers to buy manage and use energy. Dte energy insight app video on how to view your daily energy usage with an energy bridge. Unbox and power up. They also offer a free thermostat that you can control from its your power app.

You won t need any tools and it shouldn t take more than 15 minutes. Aep ohio energy bridge. This real time info makes it even easier to find ways to save. You can request the energy bridge from the app and bind it to your home s ami smart meter once it s been delivered to the address you provided.

Plus with the energy bridge you gain access to a suite of additional energy management tools to control and optimize your home. The thermostat started disconnecting and turning my furnace or air conditioning off. I never had the real time data it promised. Why is this happening.

The energy bridge is a home energy management device that works with your smart meter and it s your power sm app to let you see your electricity usage instantly. It may be that the energy bridge is too far away from the meter the meter may be sending a weak signal or the meter may have detected a security issue. I also have a isy 994i and elk panel that i use to control all of my home lighting pr. Aep energy is a certified competitive retail electricity and natural gas supply provider operating in 27 service territories in six states and washington d c.

The energy bridge would never bind. The energy bridge must be set up and connected to your it s your power app within 45 days of receipt. If the energy bridge is not activated within this time you may be charged a 90 fee for the device. I was super excited about the energy bridge and powelrey thermostat with the real time info in the app.

There are several things that can prevent a proper bind. American electric power 12 798 views. To learn more about the energy bridge or the dte insight app plea.